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Pagateq ... that is VÖB-ZVD Processing GmbH.
We are a subsidiary of Deutsche Bank AG. Our head office is in Bonn and we have another location in Leipzig.
With a quarter of a century of market experience, we are the competence centre for the processing of card and internet-based payment transactions. As a licensed European payment institution, we are supervised by the German Federal Financial Supervisory Authority (BaFin).
Our mission statement
Our vision
We give the best to our customers every day, everywhere. In doing so, we are fair, simple and unique. As a company we are ambitious, we are growing and we are successful.
We are Pagateq!
Our mission
We focus our commitment equally on our customers, our employees, our owners and society:
For our customers, we are a fair, simple and quality-conscious partner. We offer innovative solutions to provide our customers with the best possible support in their daily business.
For our employees, we are an attractive employer with an appreciative and partnership-based culture. We lead as role models - actively, clearly and directly - and develop our employees.
For our owners, we create sustainable value through profitable growth in the German home market. We are a well-connected part of the Deutsche Bank Group with a strong, independent identity.
Within society, we behave responsibly and contribute as a company and with our personal commitment.
Our values and principles
Human rights as guiding principle
We are fully aware of our responsibility to respect human rights. For us, this obligation is an essential part of our values and convictions. Therefore, they are at the core of our activities and our daily actions.
As a subsidiary of Deutsche Bank we endorse the group's Statement on Human Rights.
If you have any indications that human rights are being violated in our activities or in our business relationships, please report them directly. Therefore we have joined the external complaint procedure of Deutsche Bank. More details of this you will find here.
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Management
"We cannot predict the future, but we can shape it." (Peter F. Drucker, US management consultant)
Recognising the signs of the times, tackling issues and taking them forward ... that has always been the basis of our actions.
This is also what the members of our management stand for.
History
Travel back with us to the year 1994, when all began.
We started out as a pure association service provider for public banks, but today we are an open-minded card processing service provider for everyone who would like to work with us.
Join us on a little expedition through our company history!
Certifications
Electronic payment transactions mean processing large amounts of sensitive data around the clock.
We are aware of our responsibility. That is why we pay the utmost attention to compliance with all security standards that are established in the credit business environment. For this reason, we have our systems regularly checked by independent auditors.
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